Japanese railwaymen apologized for the departure of the train 25 seconds earlier

Japanese trains are known for their punctuality. True, this does not mean at all that there are never failures on the railways. Sometimes mistakes happen: for example, the transport company JR West had to apologize for the fact that the train departed 25 seconds earlier than indicated in the schedule. It would seem that an insignificant time for the Russian people, but for the Japanese - critical.

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Source: Metro

On May 11, a passenger train was supposed to depart from Notogawa station in Shiga prefecture at 7.12. But due to an error, the train departed from the platform at 7 hours 11 minutes 35 seconds. The transport company had to offer a formal apology.

“We caused our customers enormous inconvenience. This is unforgivable, ”writes JR West on its website.

Departure ahead of time occurred by mistake driver.He thought that the train should leave at 7 hours 11 minutes, and closed the doors of the cars. Almost immediately the driver realized the mistake. Looking at the platform and seeing that there was no one there, he decided not to open the door, but to start earlier by 25 seconds. Otherwise, if the driver began to open the doors again, it would take a long time, and the train would leave later.

However, it turned out that there were still people on the platform who hoped to catch the train, but did not have time. And the driver simply did not notice them. Of course, lagging passengers complained to the station workers about the premature departure of the train. The complaint reached the transport company, and had to give an official apology.

25 seconds may seem insignificant time, because of which it was not worth complaining. But the next train arrived only after six minutes, which means that the late passengers arrived at work and school at least six minutes later. And this is enough in Japan for you to have problems with bosses and teachers.

“We have carefully considered what happened and will do everything to ensure that this situation does not happen again,” said JR West.

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