Where to complain about poor heating?

Where to complain about poor heating?

  1. Order of treatment (step): a written application (in 2-x. Copy) to the service organization for your problem, within 3 days you must respond and take action. If you do not take measures and do not receive, answer or unsubscribe an application to the State Inspectorate, then the prosecutor's office and the court. The accepted norms of air temperature in the apartment you brought Julia Lakotkina.
  2. Here:
  3. Neither the housing and communal services nor the management company react to our complaints about insufficient heating. Where else to write?
  4. The norms for the air temperature in the housing are as follows (in accordance with GOST R 51617-2000 Housing and communal services: General technical conditions approved by the decree of the State Standard of Russia 158-st from 19.06.00):
    corner room + 20;
    the building of the first year of operation + 20;
    living room + 18;
    kitchen + 18;
    bathroom + 25;
    entrance hall, staircase + 16.
    Communications are usually checked on the day of treatment by a technician-ranger or an engineer of a local deux. After inspecting the batteries, they compose the act in duplicate, one of which remains with the landlord to register the utility payments. At the same time, the internal temperature of the air is measured on the inner wall of each room at a distance of one meter from the outer wall and 1,5 meter from the floor. If the complaints of the tenant are confirmed, then depending on the complexity of the work, the communal services have to correct everything on average from one to seven days. By the standards of deviation of air temperature in the rooms are not allowed at all. That is, the batteries must necessarily heat the apartment to the degrees specified in the rules. If this does not happen, then the rent is reduced individually for each affected apartment, depending on its footage. Recalculation of a communal apartment is made on the application of the tenant in the settlement part of the engineering district service.
  5. To the prosecutor's office. You can go to the Housing Inspectorate. Application to the service provider - including with the requirement to withdraw payment for not rendered service.

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